How Choosing a Smaller Bank is a Wise Investment

By Shaun Dalton

If you are like me and tired with pushing buttons repetitively on your home phone to deal with the identical instructions generated from your bank whenever you call? Why not contact one of the smaller personal banks. They offer the human touch, just like banks used to do in the old days.

Remember the days when you could pick up a phone and speak to the same person as before? I called in at the Pensions Bank in Leicester early in December 2009 and met all the key staff, only about ten people, including their Chief Executive Officer. Small banks like this have identical protection under UK legislation as the impersonal high street banks that pay huge bonuses and bounce customers from one recorded instruction to another. So why endure repetitive telephone messages after a long wait listening to music? An efficient small bank can provide a more relaxed and faster personal service with real people?

You don't always need to be wealthy to get the sort of individual service offered by a private bank. For example, the Pensions Bank account through equity care, only requires a credit balance of 3,000 for free banking and this can be automatically topped up monthly from your deposit account.

Small personal banks may also specialise in niche customer needs. For instance the Pensions Bank makes life much easier when dealing with and opening accounts for elderly people, their relatives and Attorney's. In this context the anti money laundering and proof of I.D. documentation can be particularly frustrating and time consuming, with most large high street banks. However, the Pensions Bank has a system in place that can simply authorise confirmation of identification from your professional adviser. Plus they can deal efficiently with customer's financial advisers in handling trusts and pension scheme administration. Unlike the big banks, they do not get involved in pushing credit cards, life assurance, pensions and investments and work comfortably together with their customer's existing professional advisers.

Similar to many personal banks that have the high standards of client service values of days gone by, the Pensions Bank mixes old fashioned customer service with today's technology. They make available modern Internet facilities with competitive deposit and lending terms along with the standard personal banking services expected. In addition they provide company banking administration on low cost terms, such as P.A.Y.E. for large or small businesses.

Compact Banks like the Pensions Bank bring back real personal customer values into today's banking. You can enjoy the benefits of talking with real friendly staff rather than recorded instructions. It's such a great pity that such banks are not well known? - 32535

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